How important is sharing ideas, about how to improve the credit union, for your job?
At your credit union, how comfortable are you with sharing what you’ve learned from failures as well as successes?
To what degree are employees entrusted to make decisions regarding member interactions and relationships?
How willing are you and your colleagues to do the following?
Borrow ideas from other industries
To what degree is your organization burdened by a backlog of ideas, programs, and projects waiting for implementation?
How familiar are employees with your credit union’s overall strategy?
What happens after collecting new ideas from employees?
Knowledge Sharing Quiz | Publication #444wc